The battery for HP JC04 notebook is one of the most commonly recalled laptop batteries. While this issue does not affect customers who already received a replacement battery, it is best to check with HP before ordering a new one. If the warranty has expired, you will be able to get a new one for free by contacting HP customer support. The manufacturer of the notebook should be able to help you determine which type of battery you have.
HP has expanded its worldwide safety recall to include additional batteries that shipped with notebook products. This program also includes the battery that came with the same notebook product, the HP ZBook (17 G3 and G4). This recall will end when the battery fails to perform as expected. The affected batteries are typically sold at retail stores and can be replaced by HP. The affected HP JC04 notebooks have a three-year warranty.
The recalled battery is not removable. The company has issued a worldwide recall for affected notebook products. The company says it has notified owners of the affected models and is working with the recalling companies to replace them. The affected batteries are not yet available for replacement. You can still get a replacement battery through HP. Ensure that you choose a compatible one. You can also buy an original replacement battery for HP JC04 notebook.