Sitel Looking for Call Center Training Tie UPs

Picture shows the meeting hosted by the Dagupan City Government where the Dagupan ICT Council met with representatives from Sitel. Sitel is the surviving entity when Client Logic bought it (Carlos De Vera and Bombin Consunji III)

 

Print | posted on Friday, August 03, 2007 5:25 PM

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# re: Sitel Looking for Call Center Training Tie UPs

Left by Jeff at 8/6/2007 4:47 PM
Gravatar InfoTech Xchange started in October 2004 as an Information Technology (I.T.) solutions provider with clients in the Philippines, Korea, Japan, and Brunei. The team is composed of multi-certified professionals with more than seven years of hands on experience. Now, we have expanded our services and expertise to the growing needs for Customer Service Representatives. As a contribution to the call center Industry, we at InfoTech Xchange, Inc. had conceptualized and formulated a training program that can meet and exceed the Industry’s standards. To provide excellent service and cost effectively created training programs.


training Contents:

- English Proficiency
- American Accent training
- American Culture and Geography
- Call Handling
- Typing Skills
- Call Simulations

Our call center Program has a total of forty intensive training hours with complete call center Set-Up which includes computers with call simulation software (for data entry), interactive typing software (for accuracy and speed), and telephones with headsets for actual call simulation (for communication, comprehension, and listening skills).


Other Corporate training Programs we offer:

- ENGLISH PROFICIENCY
- ENGLISH COACHING
- QUALITY CUSTOMER SERVICE
- EFFECTIVE SELLING
- TELEMARKETING TECHNIQUES
- BETTER BUSINESS WRITING
- TEAM BUILDING
- EFFECTIVE SUPERVISORY SKILLS – Basic/Advance
- POWERFUL PRESENTATION SKILLS
- PROJECT MANAGEMENT
- TRAIN THE TRAINERS
- INTERVIEWING SKILLS
- PUBLIC SPEAKING
- TIME AND STRESS MANAGEMENT
- ENHANCING SOFTSKILLS

Customized Trainings:
Our clients may choose the content of the training that fits to their specific requirements.

Request for Special Schedules and/or Client-Site training are also accepted.


InfoTech Xchange is committed to the highest quality and total customer satisfaction - You Demand, We Solve!


Business Address:
Unit C5 4th Floor Marvin Plaza Building
2153 Chino Roces Ave. corner Herrera St.
San Lorenzo Village Makati Philippines, 1231

Email Address: jgammad@infotechxchange.com
Contact Number: 8180835 / 8189689 / 8163725
Mobile Number: +639186926214
You Demand, We Solve!
http://www.InfoTechXchange.com

# re: Sitel Looking for Call Center Training Tie UPs

Left by Patty Bullock at 8/14/2007 9:58 PM
Gravatar Good morning, I am interested in offering a 24/7 customer care line and ordering department for your company. I would like to be able to send you more information about it either through mail or by fax. If you would like to hear more about the services my company provides please email mail with the information needed to get in contact with you. Thank you


Patty Bullock
Customer Service Representative
VoicePort LLC
Ofc: (706) 922-1001 ext 0
Fax: (706) 922-1020
pbullock@voiceport80.com

# re: Sitel Looking for Call Center Training Tie UPs

Left by Training center in cebu at 5/17/2009 12:23 PM
Gravatar Training your English skills is very important if you want to apply in a call center world, you just can't risk to reapply if you don't have the right skills to become as a call center agent.

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